Business Skills Library

Please review 1-minute clips of our highest in demand Business Skills Training Courses to measure the quality and resonation of our course curriculum.

Just one employee taking our highly effective training courses, creates awareness and behavior shift that could result in millions of dollars in lost sales revenue with internal and or external customers.

GECBTS’ Knowledge Transfer Library includes:

  • 1,957 Business Skills training courses

  • The Pulse Training® course package is segmented into 120-min multi video training course package, segmented into 5 min single video training modules, with knowledge retention tools and assessment included.

Our Business Skills Training Courses are priced to provide a return on training investment that can be measured in just days and weeks after purchase.

For a pricing proposal click Request for Proposal below. Provide your targeted needs in the form provided, and we will promptly return an employee investment price that will meet your budgetary requirements.

Total Quality Management(TQM)

Targeted Learning Reinforcement Assessments Included

Request for Proposal
Welcome to the topic of continuous quality improvement (CQI)! This video course is a 5 part course that offers strategies for achieving long-term success in an organization through the comprehensive management of quality. The 5 video courses in the series explain all the elements one needs to know to effectively implement a TQM initiative.

This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #18-22ODD and HRCI Activity ID: #343824

  • Understand the origins and basic principles of TQM
  • Learning the PDCA cycle
  • Learning SIPOC tables and their roles in achieving TQM
  • Understanding of Deming’s 14 points to success
  • Quality Managers
  • Quality Engineers