Leadership & Management Library

Please review 1-minute clips of our highest in demand EH&S Training Courses to measure the quality and resonation of our course curriculum.

GECBTS’ Knowledge Transfer Library includes:

  • 864 Leadership & Management Compliance training courses.

  • The Pulse Training® course package is segmented into 240-minute multi video training course package, segmented into 5 min single video training modules, with knowledge retention tools and assessment included.

Our Leadership & Management Training Courses are priced to provide a return on training investment that can be measured in just days and weeks after purchase. 

For a pricing proposal click Request for Proposal below. Provide your targeted needs in the form provided, and we will promptly return an employee investment price that will meet your budgetary requirements.

LEAD NOW: Customer Focus
Request for Proposal

“Customer Focus” is the first dimension in the 21-dimensions of  LEAD NOW! Leadership Development Model. Customer focus is about delivering your service or product in a way that fulfills the needs, wants, and values of your customers better than anyone else. This training course will provide methods on how to converge your leadership strategies into sales strategies, resulting in higher customer satisfaction, higher customer sales revenue and improved actual sales performance to targets.

How to transform your leadership skills into value added, customer focused selling skills.

How to utilize your leadership skills to probe for the targeted need behind the customer’s expressed needs.

The benefits of customer needs analysis, as you synchronize the features of your products and services to specifically benefit your customer.

Top 10 Leadership Skills Defined by GECBTS.com; “The Most Valuable Leaders…”

  1. Inspires and motivates others through contextual listening, validating, open probing and targeted messaging.
  2. Displays high integrity and honesty.
  3. Solves problems and analyzes issues with team input.
  4. Drives for results through creating awareness, through positive means.
  5. Communicates effectively, using well thought through messaging, in a laser and concise manner. 
  6. Synchronizes various connecting relationships between common foundations.
  7. Displays technical and professional expertise, with their ego detached.
  8. Conveys strategic perspectives at the perfect moments, to consistently support the team mission.
  9. Remains dedicated to passionately developing others.
  10. Creates a team environment and culture of innovation and continuous improvement.

  • All Organizational Positions Having Interaction with Both Internal and External Customers and Potential Customers.