“Customer Focus” is the first dimension in the 21-dimension LEAD NOW! Leadership Development Model. Customer focus is about delivering your service or product in a way that fulfills the needs, wants, and values of your customers better than anyone else. Watch this video and learn how to adapt your leadership strategies into sales strategies to benefit the customer and your objective business results.
How to transform your leadership skills into value added, customer focused selling skills.
How to utilize your leadership skills to probe for the targeted need behind the customer’s expressed needs.
The benefits of customer needs analysis, as you synchronize the features of your products and services to specifically benefit your customer.
Top 10 Leadership Skills Defined by GECBTS.com; “The Most Valuable Leaders…”
- Inspires and motivates others through contextual listening, validating, open probing and targeted messaging.
- Displays high integrity and honesty.
- Solves problems and analyzes issues with team input.
- Drives for results through creating awareness, through positive means.
- Communicates effectively, using well thought through messaging, in a laser and concise manner.
- Synchronizes various connecting relationships between common foundations.
- Displays technical and professional expertise, with their ego detached.
- Conveys strategic perspectives at the perfect moments, to consistently support the team mission.
- Remains dedicated to passionately developing others.
- Creates a team environment and culture of innovation and continuous improvement.
All Organizational Positions Having Interaction with Both Internal and External Customers and Potential Customers.