“The Higher the Organizational Position, the Farther You are From the Truth.”
Our proven whole company assessments provide the data based truth about the current state health of every department, within every system and with personnel in every organizational position.
The assessment scoring is simple, effective and pragmatic, enabling ease of interpretation and prioritization of highest impact areas to systemic and personnel ineffectiveness.
In addition to the assessment scoring, our clients are provided a detailed summary report for each area depicting the specific, score, finding, as well as the suggested countermeasure with examples.
The assessments measure current state status and effectiveness, covering over 1000 data points in the following 11 areas…
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Information Technology
IT Infrastructure: Risk – Compatibility – Capacity – Uptime
- ERP Software: Utilization – Departmental Synchronization – Capacity – Technology
Whole Company Real-Time Data: Availability – Priority – Accuracy – Utilization
Industrial Internet of Things & Mfg. 4.0: Robot – Control Systems – Instruments – Sensors – HMI – Real Time Equipment, Tooling and Machine Monitoring
Visual Management Dashboards: Key Metrics – Targets – Alarms – Countermeasures
IT Personnel Effectiveness: IT Director/Manager – Systems Analysts – Programmers – Network Admins – IT Techs
Human Resources
Organizational Human Resource Leveling: Right People – Right Positions – Right Flow – Best Balance
- Positional Job Detailing: Actions – Deliverables – Frequency – Metrics Expectations – Procedures
Onboarding: Skills & Qualifications – Training for Competency – Train the Trainer
- Performance Metrics: Cascaded Metrics – Self Accountability – Performance Evaluation – Retention
- Succession Planning: Positional Needs Projections – Recruiting – Skills and Qualifications Projections
- Regulatory Compliance: Fed/State/Local – HR Policy – Employee Rights – Benefits – Wages – Worker’s Comp
- Human Resource Personnel Effectiveness: HR Director/Manager – Generalists – Recruiter – Benefits Analyst – Policy Administrator
Environmental Health & Safety
- EPA & OSHA: Effectiveness & Compliance 200 Point Inspection Audit – Countermeasures
- EH&S Culture: Management – Systems – Metrics – Training – Countermeasures – Procedures
- Lockout Tagout: Effectiveness & Compliance – Procedures – Tags – Placards – Utilization – Storage
- ISO 14001: Effectives & Compliance – Procedures – Emergency Preparedness – Aspects & Impacts
- EH&S Personnel Effectiveness: Safety Director/Manager – EH&S Specialists – EH&S Engineers – EH&S Auditors
Quality Management System
- Compliance to Certification Standards: Effectiveness & Compliance – Countermeasures
- Quality System Culture: Management – Systems – Metrics – Procedures – Training – Continuous Improvement
- Levels of 1,2,3,4 Documentation: Ease of Reference – Applicability – Utilization – Living Documents
- Layered Process Audits: Specific – Closed Loop – Auditor Qualifications – Achievable Schedules
- Cost of Poor Quality: Scrap – Rework – Returns – Expedited Freight – Overtime – Lost Customer Confidence
- PFMEA, MSA, Control Plan: Low RPNs – Error Proofing – Process Capability – Inspection Accuracy
- Quality Personnel Effectiveness: Quality Director/ Manager – Quality Engineers – Quality Techs – Inspectors – PPAP Coordinators – Problem Solvers
Operations Manufacturing & Maintenance
- Overall Equipment Effectiveness: Cycle Time – Take Time – Unplanned Down Time – Scrap
- Standardized Work: Value Stream – Work Sequence – Operator Balance – Spaghetti Diagram – Work Instructions
- Predictive Maintenance: Historical Data – Critical Spare Parts Matrix – PM Scheduling – Tools – Problem Solving
- 6 S: Sort, Straighten, Standardize, Shine, Safety, Sustain
- Manufacturing 4.0: Realtime Data – Robot – Control Systems – Instruments – Sensors – HMI – Monitoring
- Operations Mfg. Maintenance Personnel Effectiveness: Operations Director/Manager – Mfg. Manager – Supervisors – Operators – Maint. Manager – Maintenance Techs – Material Handlers – Process Techs – Mfg. Engineers – Set Up Personnel
Production Control Inventory & Logistics:
- Inventory Accuracy: Low Variance – Visual Management – FIFO – Space Utilization – Label – Packaging
- Scheduling: EDI Customer Forecasts – Supplier Forecasts – Mfg. Schedule – WIP – Finished Goods
- Inventory Flow: Freight – Receiving – Movement – VSM – Storage – Handling
- PCI&L Personnel Effectiveness: PCIL&L Director/Manager – Master Scheduler – Warehouse Manager – Ship & Receiving Personnel
Materials Management Operations Guidelines and Logistics Evaluations MMOG/LE
Engineering & Estimating
- Product Engineering: Feasibility – DFMEA – DFM/DFA – DVP&R – PFMEA – RPN Reduction – Life Cycle
- Change Management: BOM Revisions – Data Updates – Feasibility – Lessons Learned – Validation
- Problem Solving: Root Cause Analysis – Error-Proofing – Prevention – Warranty Reduction
- Continuous Improvement: Read Across – Reduction in Scrap – Increase in Productivity – Less Direct Labor
- Value Stream Mapping: Streamlined Supply Chain – Streamlined Process – Less Movement – Increased Throughput
- Process Capability: CP – UCL – LCL – Cpk – Upper Control – Lower Control – SPC – Std. Deviation
- Cost Allocation & Pricing: Estimation Accuracy – Financials – Overhead Allocation – Mark Up
- Engineering Personnel Effectiveness: Engineering Director/Manager – Product Engineers – Design Engineers – Process Engineers – Mechanical Engineers – Chemical Engineers – Electrical Engineers – Industrial Engineers – Manufacturing Engineers – Packaging Engineers – Robotic Engineers
Program Management
- Scope of Work: Scope Creep – Customer Deliverables – Milestones
- Budget: Project Finance Mgmt. – Expense Allocation
- Timeline: Milestones – Customer Delivery Requirements – Expediting
- Supply Chain: Tooling – Equipment – Materials – Personnel – Services – Accountability – Deliverables
- Meeting Facilitation: On time – Actionable – On Agenda – Re-Occurring
- Eng. Quality Mfg. Launch Gate Reviews: Eng. Change – Hold Point – Validation – Exit Criteria
- Lessons Learned: Read-Across – Organized Archives– Ease of Recall – Ease of Utilization
- Program Management Personnel Effectiveness: Program Management Director/Manager – Platform Managers – Program Managers – Project Managers
Procurement & Supply Chain Mgmt.
- Cost of Goods Targets: % of Sales Budget – Competitiveness – Fluctuation
- Cost Indexes: Frequency of Cost Change – Proper Index – % of Index Change – Contract to Index
- Contracts: Terms & Conditions – Pricing – Costing – Frequency – Time Limits – Triggers for Action
- Supplier Risk Mgmt.: Scoring System – Audits – On Hold – Purchasing Hold – Resourcing
- Supplier Value Stream: Lean Supply Chain – Reduced Logistics Cost – Faster Delivery – Less Inventory
- Suppler Development: Score Cards – Assessments – Quality System Compliance – Pricing Compliance
Supplier Strategy: Logistics – Costing – % of Business Per – Leverage
- Supply Chain & Procurement Personnel Effectiveness: Supply Chain Director/Manager – Senior Buyers – Supply Chain Analysts – Sourcing Analysts
Finance
P&L: Profit and Loss – Chart of Accounts Logic – % of Cost/Expense to Target – Accountability – Budgets – Proper Overhead and Expense Allocation
Balance Sheet: Liabilities – Assets – Equity – Proper Ratios
Cascading Targets and Performance Metrics: Financial Accountability – Under Budget – Targets – Labor – Cost of Goods
Accounting and Finance Personnel Effectiveness: Finance/Accounting Director & Manager – Controllers – Analysts – Bookkeepers – AR/AP Analysts -Credit Analysts
Marketing and Sales
- Market Segmentation: Customer and Industry Diversification – Product and Process Diversification – Customer Base Balance – Demographics – Psychographics
- Connection to Engineering & R&D: Marketable Products & Services – Intellectual Property Protection
- Pricing Elasticity: Maximum Volume to Highest Margin – Competitive Analysis – Customer Analysis – Cost Studies
- CRM – Contact Management – Activity Management – Archiving
- Prospecting – Presenting – Closing: Account Development Strategies – Professional Selling Skills – Trial Closing – Overcoming Objections
- Marketing & Sales Personnel Effectiveness: Marketing Director/Manager – Sales Director/Manager – Marketing Analysts – Market Developers – Account Managers – Sales Personnel